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Return and Exchange Policy
- The company has 100% confidence in all of its products and wants you to feel that way too! That is why we Offer
1. If The Product Is Defective, Has Some Missing Parts, Develops A Factory Fault Not Caused By The User, Or Has Features Different From What Is Published On Our Website, Then The Company Shall Be Responsible For Paying Off All The Courier Charges During Return Or Exchange Policy.Cutomer Must Inform And Return Items In 2 Working Days After Delivery Date.
2. In Order To Facilitate Our Customers, We Also Provide Money Back Guarantee.
3. Laces After Cutting , Make To Order Or Customized Items, Swarovski Items And Sales Or Promotion Items Cannot Be Returned Or Exchanged.
4. If Customer Paid Cash On Delivery, Customer Can Choose To Be Refunded By Cash Or By Voucher (Processing Within 10-15 Days).
5. However, If Customer Prepaid Online, Customer Will Be Refunded Through Online Banking.
6. If Customer Order Has Multiple Products That Are Different And Customer Wish To Return Just One Of The Products, This Is Allowed. Customer Has To Pay Courier Charges.
7. The Customer Can Request For Order Cancellation Before It Is Shipped (Within 6 Hours Of Placement). However, If The Decision Is Taken After It Is Shipped; Then Customer Will Have To Pay All The Delivery Charges.
8. Please make sure to read and follow our policies , Placing order means customer understands and accepts our policies.